Privacy Policy
Last updated: October 25, 2025
1. Introduction
Welcome to ArtSign ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered artistic signature generation service.
By using ArtSign, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
When you use our service, we collect:
- Google Account Information: Email address, full name, and profile picture when you sign in with Google OAuth
- Payment Information: Processed securely through Stripe (we do not store credit card details)
- Name Input: The names you provide to generate artistic signatures
2.2 Generated Content
- Signature Images: AI-generated artistic signatures based on your input
- Generation History: Record of your signature generation requests and results
- Template Preferences: Your selected styles and aspect ratios
2.3 Usage Data
- IP address and device information
- Browser type and version
- Pages visited and features used
- Time and date of visits
- Error logs and performance metrics
3. How We Use Your Information
We use collected information for:
- Service Delivery: Generate artistic signatures using Google Gemini AI
- Account Management: Maintain your user account and subscription status
- Payment Processing: Process payments through Stripe for premium features
- Credit Tracking: Monitor your signature generation credits and usage limits
- Service Improvement: Analyze usage patterns to enhance our AI models and user experience
- Customer Support: Respond to inquiries and provide technical assistance
- Security: Detect and prevent fraud, abuse, and security incidents
4. AI Processing and Data
Google Gemini 2.5 Flash API: Your name inputs are sent to Google's AI service to generate artistic signatures. Google may process this data according to their own privacy policy. We recommend reviewing Google's Privacy Policy.
We do not use your personal information to train our AI models or share it with third parties for marketing purposes.
5. Data Storage and Security
- Cloud Storage: Generated signature images are stored on Cloudflare R2 with secure access controls
- Database: User data and generation history are stored in encrypted databases
- Access Control: Your signatures are private by default and only accessible to you
- Encryption: All data transmission uses HTTPS/TLS encryption
- Authentication: Google OAuth 2.0 ensures secure sign-in
6. Data Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Google: For AI processing (Gemini API) and authentication (OAuth)
- Stripe: For payment processing
- Cloudflare: For image storage and CDN services
- Legal Obligations: When required by law or to protect our rights
7. Your Rights and Choices
- Access: View your generated signatures and account information
- Download: Download your signature images at any time
- Delete: Delete individual signatures or your entire account
- Data Portability: Request a copy of your data in machine-readable format
- Opt-out: Decline optional data collection (may limit service features)
8. Cookies and Tracking
We use:
- Essential Cookies: For authentication and session management (localStorage)
- Analytics: Optional Google Analytics to understand user behavior
- No Third-party Advertising: We do not use tracking for advertising purposes
9. Data Retention
- Active Accounts: Data retained as long as your account is active
- Deleted Accounts: Personal data deleted within 30 days of account deletion
- Backups: May persist in backups for up to 90 days
- Legal Requirements: Some data retained longer if required by law
10. Children's Privacy
ArtSign is not intended for users under 13 years old. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
11. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by email or through the service. Continued use after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@artsign.cc
Website: https://artsign.cc
Response time: We aim to respond to all inquiries within 48 hours.
14. GDPR and CCPA Compliance
For users in the European Union (GDPR) and California (CCPA), you have additional rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
To exercise these rights, please contact us at privacy@artsign.cc